terms and Conditions

Website Terms and Conditions of Use
1. Our Terms
A. These Terms explain how you may use this website (the Site).
B. References in these Terms to the Site includes the following websites and all
associated subdomains and web pages:
C. You should read these Terms carefully before using the Site.
D. By accessing or using the Site or otherwise indicating your consent, you agree
to be bound by these Terms and the documents referred to in them.
E. If you do not agree with or accept any of these Terms, you should stop using
the Site immediately.
F. If you have any questions about the Site, please contact us by using the
following e-mail address:
G. Definitions:
I. "Content" means any text, images, video, audio or other multimedia
content, software or other information or material submitted to or on the Site;
II. "Terms" means these terms and conditions of use as updated from time to
III. "Intellectual property rights" means rights such as copyright, trade marks,
domain names, design rights, database rights, patents and all other
intellectual property rights of any kind whether or not they are registered or
unregistered (anywhere in the world);
IV. "Unwanted Submission" has the meaning given to it in the section
entitled "submitting information to the site";
V. "Cookie policy" means the policy (,
which governs how we use cookies in the Site;
VI. "Privacy policy" means the policy (,
which governs how we process any personal data collected from you;

VII. "Site" means the following websites and all associated subdomains and
web pages:;
VIII. "We, us or our" means GST SERVICES LTD (company registration
number 13445197) the registered office of which is at:
71-75 Shelton street
Covent Garden
References to us in these Terms also includes any group companies which
we may have from time to time;
IX. "You or your" means the person accessing or using the Site or its
H. We are regulated by:
Financial Conduct Authority
(hereafter our "Regulators")
I. Your use of the Site means that you must also comply (where applicable) with
I. Privacy policy
II. Cookie policy
J. We reserve the right, at our sole discretion, to change, modify, add or remove
portions of these Terms of Use, at any time. It is your responsibility to check
these Terms of Use periodically for changes. Your continued use of the Site
following the posting of changes will mean that you accept and agree to the
2. Using the Site
A. The Site is for your personal, non-commercial and non-exclusive use only. As
long as you comply with these Terms of Use GST SERVICES LTD grants you a
personal, non-exclusive, non-transferable, and non-commercial limited privilege
to enter and use the Site.

B. You may not use any "page-scraper", "robot", "spider", "deep-link" or other
automatic device, program, algorithm or methodology, or any similar or
equivalent manual process, to access, copy, acquire, or monitor any part of the
Site, or in any way reproduce or circumvent the navigational structure or
presentation of the Site or any Content, to obtain or attempt to obtain any
materials, documents or information through any means not purposely made
available through the Site.
C. You may not attempt to gain unauthorised access to any part or feature of the
Site, or any other systems or networks connected to the Site or to any of our
servers, or to any of the services offered on or through the Site, by password
"mining", hacking or any other illegitimate means.
D. You may not scan, probe or test the vulnerability of the Site or any network
connected to the Site, nor breach the security or authentication measures on the
Site or any network connected to the Site.
E. You may not reverse look-up, trace or seek to trace any information on any
other user of or visitor to the Site, or any other customer of ours, to its source, or
exploit the Site or any service or information made available or offered by or
through the Site, in any way where the purpose is to reveal any information,
including but not limited to personal identification or information, other than your
own information, as provided for by the Site.
F. You agree that you will not take any action that imposes an unreasonable or
disproportionately large load on the infrastructure of the Site or our systems or
networks, or any systems or networks connected to the Site.
G. You agree not to use any device, software or routine to interfere or attempt to
interfere with the proper working of the Site or any transaction being conducted
on the Site, or with any other person's use of the Site.
H. You may not forge headers or otherwise manipulate identifiers in order to
disguise the origin of any message or transmittal you send to us on or through
the Site or any service offered on or through the Site. You may not pretend that
you are, or that you represent, someone else, or impersonate any other
individual or entity.
I. You may not use the Site or any Content for any purpose that is unlawful or
prohibited by these Terms of Use, or to solicit the performance of any illegal
activity or other activity which infringes our rights or those of others.
J. The Site is intended for use only by those who can access it from within the
UK. If you choose to access the Site from locations outside the UK, you are
responsible for compliance with local laws where they are applicable.

K. You agree that you are solely responsible for:
I. all costs and expenses you may incur in relation to your use of the Site;
II. keeping your password and any other account details which may be
necessary or required confidential.
L. We seek to make the Site as accessible as possible. If you have any
difficulties using the Site, please contact us at
M. We may prevent or suspend your access to the Site if you do not comply with
any part of these Terms, any terms or policies to which they refer or any
applicable law.
3. Ownership, use and intellectual property rights
A. This Site and all intellectual property rights in it, including but not limited to any
Content, are owned by us, our licensors or both (as applicable). We and our
licensors reserve all of our and their rights in any intellectual property in
connection with these Terms. This means, for example, that we and they remain
owners of them and free to use them as we and they see fit.
B. Nothing in these Terms grants you any legal rights in the Site other than as
necessary to enable you to lawfully access the Site as intended and authorized
by us. You agree not to adjust to try to circumvent or delete any notices
contained on the Site (including any intellectual property notices) and in
particular in any digital rights or other security technology embedded or
contained within the Site.
C. Trade marks:
I. The following are our trademarks:
Tip my waiter (logo)
Other trade marks and trade names may also be used on this Site. The use of
any trade marks on the Site is strictly prohibited unless you have our prior written
4. Submitting information to the Site
A. While we try to make sure that the Site is secure, we cannot guarantee the
security of any information that you supply to us. We therefore cannot guarantee

that it will be kept confidential. For that reason, you should not submit any
patentable ideas or patent applications, advertising or marketing suggestions,
prototypes, or any other information that you regard as confidential, commercially
sensitive or valuable (Unwanted Submissions) to the Site. While we value your
feedback, you agree not to submit any Unwanted Submissions.
B. We may use any Unwanted Submissions as we see reasonably fit on a freeof-
charge basis (bear in mind that we have no way of knowing whether such
information is confidential, commercially sensitive or valuable because we do not
monitor the Site to check for these matters). Therefore, we will not be legally
responsible for keeping any Unwanted Submissions confidential nor will we be
legally responsible to you or anybody else for any use of such Unwanted
5. Accuracy of information and availability of the Site
A. While we try to make sure that the Site is accurate, up-to-date and free from
bugs, we cannot guarantee that it will be. Furthermore, we cannot guarantee that
the Site will be fit or suitable for any purpose. Any reliance that you may place on
the information on this Site is at your own risk.
B. We may suspend or terminate operation of the Site at any time as we see fit.
C. Content is provided for your general information purposes only and to inform
you about us and our products and news, features, services and other websites
that may be of interest. It does not constitute technical, financial or legal advice
or any other type of advice and should not be relied on for any purposes.
D. While we try to make sure that the Site is available for your use, we do not
promise that the Site is available at all times nor do we promise the uninterrupted
use by you of the Site.
6. Hyperlinks and third party sites
The Site may contain hyperlinks or references to third party websites other than
the Site. Any such hyperlinks or references are provided for your convenience
only. We have no control over third party websites and accept no legal
responsibility for any content, material or information contained in them. The
display of any hyperlink and reference to any third party website does not mean
that we endorse that third party's website, products or services. Your use of a
third party site may be governed by the terms and conditions of that third party

7. Limitation on our liability
Except for any legal responsibility that we cannot exclude in law (such as for
death or personal injury), we are not legally responsible for any losses. This
exclusion shall include, but not be limited to:
I. losses that:
a. were not foreseeable to you and us when these Terms were formed;
b. that were not caused by any breach on our part
II. business losses; and
III. losses to non-consumers.
8. Events beyond our control
We shall have no liability to you for any breach of these Terms caused by any
event or circumstance beyond our reasonable control including, but not limited
to, strikes, lock-outs or other industrial disputes; breakdown of systems or
network access; or flood, fire, explosion or accident.
9. Rights of third parties
No one other than a party to these Terms has any right to enforce any of these
10. Disputes
A. We will try to resolve any disputes or complaints you may have quickly and
B. If you are unhappy with us please contact us as soon as possible.
C. To formally make a complaint to us please use our complaints handling
procedure (
D. If you and we cannot resolve a dispute using our complaint handling
procedure, we will:
I. let you know that we cannot settle the dispute with you; and-:

II. consider the need for Alternative Dispute Resolution and, if considered
necessary, provide you with information about any alternative dispute
resolution provider we deem appropriate to deal with your complaint.
III. provide you with information about our Regulators and their complaints
and/or Alternative Dispute Resolution services.
E. If you want to take court proceedings, the relevant courts of the United
Kingdom will have exclusive jurisdiction in relation to these Terms.
F. Relevant United Kingdom law will apply to these Terms.
These Terms and Conditions of Use are up to date as of: 12/09/2021.


Privacy policy

This privacy policy applies between you, the User of this Website and Tip My Waiter, the owner and provider of this Website. Tip My Waiter takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

Data: collectively all information that you submit to Tip My Waiter via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;

We or us: Tip My Waiter

User or you: any third party that accesses the Website and is not either (i) employed by Tip My Waiter and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Tip My Waiter and accessing the Website in connection with the provision of such services; and

Website: the website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  • a reference to a person includes firms, companies, government entities, trusts and partnerships;
  • "including" is understood to mean "including without limitation";
  • reference to any statutory provision includes any modification or amendment of it;
  • the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of Tip My Waiter and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

We may collect the following Data, which includes personal Data, from you:

  • Name
  • Contact Information such as email addresses and telephone numbers;
  • IP address (automatically collected);

in each case, in accordance with this privacy policy.

Our use of cookies

Necessary cookies

We use necessary cookies to make our site work and enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytical cookies

We may choose to use analytical cookies to help us provide you with the best possible experience by collecting and reporting information on how the website is used. The cookies collect information in a way that does not directly identify anyone. If you prefer not to allow us to accept these cookies you can adjust permissions by clicking the cookie symbol at the bottom lefy corner of this page.


Our use of Data


For purposes of the Data Protection Act 1998, Tip My Waiter is the "data controller".

We will retain any Data you submit for an unlimited period.

Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This our affiliates and / or other companies within our group.

All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • internal record keeping;
  • transmission by email of promotional materials that may be of interest to you;

in each case, in accordance with this privacy policy.

Third party websites and services

Tip My Waiter may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

1. Tip My Waiter may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Tip My Waiter. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

  • use of Data for direct marketing purposes;
  • sharing Data with third parties.

Functionality of the Website

To use all features and functions available on the Website, you may be required to submit certain Data.

Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by Tip My Waiter (where such Data is held) on payment of a small fee, which will not exceed £10.


Data security is of great importance to Tip My Waiter and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

Transfers outside the European Economic Area

Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.

If we transfer Data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.


You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

Tip My Waiter reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Tip My Waiter by email at

First published on Fri 11 06 2021


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